corporate myopia + employee naiveté = ?

Note to self:

1. Double-check employee handbook for anything related to writing, media outlets, and/or blogging at new gig.
2. Ask new boss about company policy regarding blogging. (Get answers in writing.)
3. Realize that doing all of the above may or may not matter if company policy changes in the future.

Deus Ex Malcontent: Say What You Will (Requiem for a TV News Career)
Maybe this was always the way it had to be.
When I was 19, I broke into the offices of WVUM -- the radio station at the University of Miami -- live, during an installment of my weekly radio show. I raided a file cabinet and my crew and I proceeded to read the minutes of that week's executive board meeting on the air, paying special attention to a recurring topic of conversation among my apparently exasperated supervisors -- a series of incidents which, collectively, were referred to as "The Chez Situation."

The board as a whole was less-than-pleased with, for example, my insistence on jokingly pointing out to my audience the fact that WVUM's faculty adviser seemed to be waging and winning a valiant war against sobriety, and as such deserved congratulations all-around. There was also my insinuation that one of the station's sponsors, a club which had just opened on South Beach, would likely be closed in two weeks then renamed and reopened two weeks later. (In fact, it took about a month to close.)

I regularly ignored the program director's God-awful musical "suggestions," choosing instead to play whatever I felt like hearing.

I ridiculed the University's decision to replace the garbage cans on campus with new, attractive, and extraordinarily expensive stone receptacles immediately after making an announcement that tuition for the coming year would be skyrocketing.

I poked fun at the frat boys.

I advocated mischievous insurrection.

I occasionally threw out a few low-level swear words on-air.

I was kind of a punk kid, and I admit it.

Yet, despite the all of this, I remained on the air simply because even though my superiors may have been irritated by the fallout from my juvenile antics, they usually found the antics themselves eminently entertaining. I was good at what I did; I had a voice and I wasn't the least bit afraid to use it, consequences be damned -- or not considered at all. Being exactly who I was, for whatever reason, seemed to be more important to me than any other consideration.

When I got into television, I did my best to bury my inner-revolutionary. For 16 years I've been a successful producer and manager of TV news, cranking out creative, occasionally daring content on good days and solid, no-frills material on the days in between. I've won several awards and for the most part can say that I'm proud of what I've done in the business, particularly since I never intended to get into it in the first place; by the time college was over, I was playing steadily in a band and fully believed sleeping on floors and subsisting on beer and Taco Bell to be an entirely noble endeavor. I wound up working at WSVN in Miami only after the band imploded, taking my dreams of rock n' roll glory with it. Since those earliest days, I've come to understand that the libertine, pirate ship mentality I found so seductive during my time in a rock band is pretty much a staple of most newsrooms, particularly at the local level. What's more, it's accompanied by a slightly better paycheck (although often only slightly).

Over the past several years though, something has changed. Drastically. And I'm not sure whether it's me, or television news, or both.

With the exception of the period immediately following 9/11, which saw the best characteristics of television journalism shocked back into focus and the passion of even the most jaded and cynical of its practitioners return like a shot of adrenaline to the heart, the profession I once loved and felt honored to be a part of has lost its way.

I say this with the knowledge of implied complicity: I continued to draw a salary from stations at the local level and national networks long after I had noticed an unsettling trend in which real news was being regularly abandoned in favor of, well, crap. I may not have drank the Kool-aid, but I did take the money. I may have been uncomfortable with a lot of what I was putting on the air, but I was comfortable in the life that it provided me. I just figured, screw it, most people don't like their jobs; shut up and do what you're told, or at least try to. Besides, I told myself, what the hell else do you know how to do?

That attitude began to change in April of 2006 -- when I found out that I had a tumor the size of a pinball inside my head.

I was working for CNN at the time, a job I had been proud to accept three years earlier as CNN was in my mind the gold-standard of television journalism. I readily admit that it was Time-Warner's medical plan that provided me the best care possible for the removal of the tumor and during my subsequent recovery, but following my operation, what had been clawing at my insides for years finally began to come to the surface. TV news wasn't the least bit fulfilling anymore, and I either needed to get out of it once and for all or find an outlet for my nascent iconoclastic tendencies.

So I started a blog.

I did it mostly to pass the time, hone my writing skills, resurrect my voice a little, and keep my mind sharp following the surgery. As is the case with many online journals, not a soul other than myself and a few close friends and family were even aware of what I was doing, much less read my stuff regularly. I thought nothing of returning to work at the end of my medical leave while continuing to write online. Really, who the hell knew who I was? Who cared what I had to say?

As it would turn out, over time, more than a few people.

My admittedly worthless opinions on pop culture, politics, the media and my personal past were quickly linked by sites like Fark, Gawker and Pajiba and I found my readership growing exponentially. During this time, I still didn't consider telling my superiors at CNN what I was doing on the side, simply because, having never been provided with an employee handbook, I hadn't seen a pertinent rule and never signed any agreement stipulating that I wouldn't write on my own time. I hadn't divulged my place of work and wasn't writing about what went on at the office. The views expressed on my blog, Deus Ex Malcontent, were mine and mine alone. I represented no one but myself, and I didn't make a dime doing it.

For 20 months after starting DXM, I continued to work as a producer on American Morning, one of many charged with putting together the show. During that time, I received consistently favorable reviews (while in Atlanta I was told that I was well on my way to becoming an executive producer) and, more importantly, neither my credibility nor objectivity was ever called into question. Like anyone who considers him or herself a respectable news professional, whatever my personal opinions were, they were checked at the door when I walked into work. Having grown up in a household in which the highest ideals of journalism were never more than a conversation away -- my father was an old-school investigative reporter -- I knew full well that you couldn't avoid having opinions and viewpoints, but you never let them get in the way of your journalistic responsibility

As far as CNN knew, I was a valued employee, albeit one with almost no say in the day-to-day editorial decisions on American Morning. This held true even as I began contributing columns to the Huffington Post, giving my writing more exposure than ever before.

Then, last Monday afternoon, I got a call from my boss, Ed Litvak.

Ed, seeming to channel Bill Lumburgh from Office Space, informed me of that which I was already very well aware: that my name was "attached to some, uh, 'opinionated' blog posts" circulating around the internet. I casually admitted as much and was then informed of something I didn't know: that I could be fired outright for this offense. 24 hours later, I was. During my final conversation with Ed Litvak and a representative from HR, they hammered home a single line in the CNN employee handbook which states that any writing done for a "non-CNN outlet" must be run through the network's standards and practices department. They asked if I had seen this decree. As a matter of fact I had, but only about a month previously, when I stumbled across a copy of that handbook on someone's desk and thumbed through it. I let them know exactly what I had thought when I read the rule, namely that it was staggeringly vague and couldn't possibly apply to something as innocuous as a blog. (I didn't realize until later that CNN had canned a 29-year-old intern for having the temerity to write about her work experiences -- her positive work experiences -- in a password-protected online journal a year earlier.) I told both my boss and HR representative that a network which prides itself on being so internet savvy -- or promotes itself as such, ad nauseam -- should probably specify blogging and online networking restrictions in its handbook. I said that they can't possibly expect CNN employees, en masse, to not engage in something as popular and timely as blogging if they don't make themselves perfectly clear.

My HR rep's response: "Well, as far as we know, you're the only CNN employee who's blogging under his own name."

It took self-control I didn't know I had to keep from laughing, considering that I could name five people off the top of my head who blogged without hiding their identities.

Uh-huh, as far as you know.

When I asked, just out of curiosity, who came across my blog and/or the columns in the Huffington Post, the woman from HR answered, "We have people within the company whose job is specifically to research this kind of thing in regard to employees."

Jesus, we have a Gestapo?

A few minutes later, I was off the phone and out of a job. No severance. No warning (which would've been a much smarter proposition for CNN as it would've put the ball effectively in my court and forced me to decide between my job or the blog). No nothing. Just, go away.

Right before I hung up, I asked for the "official grounds" for my dismissal, figuring the information might be important later. At first they repeated the line about not writing anything outside of CNN without permission, but HR then made a surprising comment: "It's also, you know, the nature of what you've been writing."

And right there I knew that CNN's concern wasn't so much that I had been writing as what I'd been writing. Whether a respected and loyal CNN producer of four years, like myself, could've gotten off with a warning had I chosen to write about, say, my favorite pasta sauce recipes, who knows. I'm dead sure though that my superiors never concerned themselves with my ability or inability to remain objective at work, given my strong opinions; they worried only about an appearance of bias (specifically, a liberal bias), and apparently they worried about it more than any potential fallout from firing a popular blogger with an audience that was already large and was sure to grow much larger when news of his firing put him in the national spotlight.

It's probably right about now that I should make something perfectly clear: I'm not naive -- I always understood that CNN, like any big company, might be apt to fire whoever it damn well pleases so long as the law remains intact at the end of the day.

Should they have fired me though?

Probably not, and only arrogant myopia would make them think otherwise.

As soon as the official word came down, I picked up the phone and called a friend of mine named Jacki Schechner. CNN junkies will recognize her as a former internet reporter for the network, one who pulled double-duty on American Morning and The Situation Room -- that is until the day she was taken out into the figurative woods without any warning and given the Old Yeller treatment. CNN's willingness to fire someone like Jacki tells you everything you need to know about how backward the network's thinking is when it comes to new media. It pays more lip-service to bloggers and their internet realm than any other mainstream media outlet, but in the end that's really all it is -- lip-service. Jacki was not only popular in internet circles, she had forged personal relationships with most of the big names in the blogosphere and knew her stuff inside and out. Inevitably though, CNN -- particularly American Morning -- chose to wear down and ultimately piss away this asset in favor of an on-air acquisition that fell right in line with the tried-and-true "TV" sententia: Veronica De La Cruz. The network never considered for a minute that new media might behave differently than television -- that the regular rules might not apply.

And that's the problem.

As far as CNN (and to be fair, the mainstream TV press in general) believes, it still sits comfortably at the top of the food chain, unthreatened by any possibility of a major paradigm shift being brought to bear by a horde of little people with laptops and opinions. Although the big networks recognize the need to appeal to bloggers, they don't fear them -- and that means that they don't respect them. Corporate-think dictates that the mainstream television press as a monstrous multi-headed hydra is the ultimate news authority and therefore is in possession of the one and only hotline to the ghosts of Murrow and Sevareid. Sure those bloggers are entertaining, but in the end they're really just insects who either feed off the carcasses of news items vetted through various networks or, when they do break stories, want nothing more than to see themselves granted an audience by the kingmakers on television.

This, of course, is horseshit.

During my last couple of years as a television news producer, I watched the networks try to recover from a six year failure to bring truth to power (the political party in power being irrelevant incidentally; the job of the press is to maintain an adversarial relationship with the government at all times) and what's worse, to pretend that they had a backbone all along. I watched my bosses literally stand in the middle of the newsroom and ask, "What can we do to not lead with Iraq?" -- the reason being that Iraq, although an important story, wasn't always a surefire ratings draw. I was asked to complete self-evaluations which pressed me to describe the ways in which I'd "increased shareholder value." (For the record, if you're a rank-and-file member of a newsroom, you should never under any circumstances even hear the word "shareholders," let alone be reminded that you're beholden to them.) I watched the media in general do anything within reason to scare the hell out of the American public -- to convince people that they were about to be infected by the bird flu, poisoned by the food supply, or eaten by sharks. I marveled at our elevation of the death of Anna Nicole Smith to near-mythic status and our willingness to let the airwaves be taken hostage by every permutation of opportunistic degenerate from a crying judge to a Hollywood hanger-on with an emo haircut. I watched qualified, passionate people worked nearly to death while mindless talking heads were coddled. I listened to Lou Dobbs play the loud-mouthed fascist demagogue, Nancy Grace fake ratings-baiting indignation, and Glenn Beck essentially do nightly stand-up -- and that's not even taking into account the 24/7 Vaudeville act over at Fox News. I watched The Daily Show laugh not at our mistakes but at our intentional absurdity.

I mentioned calling Jacki Schechner -- so what did she tell me?

"Think about how frustrated and disillusioned most of the American Morning staff is."

Not simply frustrated and disillusioned, but outright miserable.

And then she reminded me that in the past year-and-a-half, nearly 20 mid to high-level people have left American Morning; many of them quit with no other job to go to -- they just wanted out of the business. That speaks goddamned volumes, not simply about the show but about the state of the entire profession.

CNN fired me, and did it without even a thought to the power that I might wield as an average person with a brain, a computer, and an audience. The mainstream media doesn't believe that new media can embarrass them, hurt them or generally hold them accountable in any way, and they've never been more wrong.

I'm suddenly in a position to do all three, and I know now that this is what I've been working toward the last few years of my career.

Awhile back I was watching a great documentary on the birth of the punk scene, it closed with former Black Flag frontman and current TV host Henry Rollins saying these words: "All it takes is one person to stand up and say 'fuck this.'"

I truly hope so, because I'm finally doing just that.

And I should've done it a long time ago.
Via DDTB